ColorMunki 1.0 problems

Over on his thinbits blog, Dave Camp has posted a lengthy review of his initial experiences with the $499 ColorMunki Photo, which just started shipping.

To summarize, the product was a complete failure for me on multiple machines and multiple printers and I cannot recommend it to anyone. My friend has problems as well, so there is definitely something wrong with the product as a whole. The only thing keeping me from returning it at this point is the promise of better software this week. X-Rite is known for having quality products, so it’s baffling as to why they shipped the ColorMunki in this state.

We recently received a unit as well, and our experiences out of the gate pretty much parallel Dave’s, especially with respect to profile building. We’ve been assured by X-Rite that a Version 1.0.1 update — which will reportedly fix some of the bugs we’ve run into — is imminent, and we’ve frankly been holding off on writing our review until that ships. We doubt, however, that the update will fix Dave’s (valid) complaints about the user experience aspects of the ColorMunki, specifically in providing help on printing with ColorMunki-generated profiles from different applications.X-Rite doesn’t ship the ColorMunki software with the unit – the CD that comes in the box contains a stub application that directs you to the X-Rite Web site, where it downloads the most current version of the software. That will be great for those people who purchase a ColorMunki after the software update is released (assuming it fixes most of the current problems), since they won’t have to install Version 1.0, but it doesn’t help early adopters like Dave.

If you’ve purchased a unit, but haven’t yet set it up, you might want to wait a bit before taking it out of the box. If you have set it up, you should probably wait for the update to be released before doing anything with it. (The ColorMunki software has an Auto Update feature that should let you know when the update is available.) We’ll keep you posted.

4 thoughts on “ColorMunki 1.0 problems”

  1. Having profiled my Epson R300 in both easy & advanced modes, the prints I get are very dark. I am using S Rite’s latest software colormunki 1.05. Is there anything I can do ?

  2. Hey guys. Got my ColorMunki in December just before Christmas (2008) and it works great for me. Currently, the software is at version 1.05. I’ve used it to calibrate an Epson R800 for several different papers (ended up spot-on matched with my screen each time) and with a couple of papers for my new Pro 3800. I haven’t tried it with my laser printer, but I rarely use that to print anything truly photographic anyway.

    The ONLY problem I had scanning in the printer profile strips was when I used some old Kodak photo paper. I think the problems with that were multiple, but primarily the texture/coating of the paper made it very difficult to slide the Munki across the color strips in any uniform fashion. And it took a lot longer to dry (and the paper clearly has a dislike for pigment ink as it doesn’t bond to the paper well) which caused it to scratch as I ran the munki across. It was frustrating, but in the end, the profile was still perfect. I will never use that paper, though and will give it to the next person I know who has a dye-ink photo printer.

  3. I, for one, dread every time I need to callibrate. Takes forever, never sure if the color it delivers will work. Half the time have to pay for someone to print off my color prints for me. Very angry that they deliver a defective product. And yes, I’ve called — multiple times.

  4. 29thSept_2009


    Just bought the ColorMunki, was able to Profile my apple Monitor Ok, but when I tried to create a profiler for my printer, it just woundn’t work. Using Epson 2100 I printed an Epson Premium Semi Gloss A-4, but it only printed in Landscape, not printing all the colours 45 instead of 50. At least looking at the Tutorial it shows five rows of ten colours in the Portait oreintation. At this stage I have given up after 9 hours of trying. I tried contacting X-rite but to no avail. I hope someone can shed some light on what might be wrong.

    Thank you.


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